Privacy and Cookies policy

Last updated: 9th October 2025

This website was built (and will be hosted and maintained) by freelance website designer TCQC

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information

This privacy notice tells you how we, Co-Dunkall Ltd, will collect and use your personal data for the purposes of providing quotations in connection with enquiries made of us and fulfilling any orders received as a result of quotations sent out.

Why does Co-Dunkall Ltd need to collect and store personal data?

In order for us to provide you with our services, we need to collect personal data for correspondence and service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes Co-Dunkall Ltd would contact you for additional consent.

Will Co-Dunkall Ltd share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to Co-Dunkall Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Co-Dunkall Ltd’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Co-Dunkall Ltd use the personal data it collects about me?

Co-Dunkall Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Co-Dunkall Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Co-Dunkall Ltd contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

Co-Dunkall Ltd at your request, can confirm what information we hold about you and how it is processed. If Co-Dunkall Ltd does hold personal data about you, you can request the following information:

Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of Co-Dunkall Ltd or a third party, information about those interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
How long the data will be stored.
Details of your rights to correct, erase, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority.
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
By filling in and submitting through our contact form(s) on our website, you consent to having this website store your submitted information so we can respond to your enquiry/questions.

What forms of ID will I need to provide in order to access this?

Co-Dunkall Ltd accepts the following forms of ID when information on your personal data is requested:

Passport, driving licence, birth certificate, utility bill (from last 3 months).

Contact details of the Data Protection Officer / Robert Lond-Caulk :

Data Protection Officer / Robert Lond-Caulk contact details

Robert Lond-Caulk

Woodland House

Norwich Road

Carbrooke

Thetford

Norfolk, IP25 6TJ

info@co-dunkall.co.uk

01953 488224

What are Cookies?

Cookies are small amounts of information which some websites store on your computer to make it easier for you to log on to and use them during future visits. In reality, a cookie is a small text file which is stored by the user’s browser and contains data, not code, so it can’t contain a virus or spyware. This doesn’t mean that all cookies are harmless in intent, but they can only ever store information.

You will have likely already seen a banner appear requesting Cookies acceptance, you can customise your session Cookies through this if needed.

How we use your information – Our Cookie Policy

Co-Dunkall Ltd uses ‘analytical’ cookies on this site to allow us to monitor website traffic and analyse how visitors use it via Google Analytics. This service tracks information about how visitors interact with the site, including the number of visitors to our website, where visitors have come to the website from, and the pages they visit. We use this information to help us improve our website.

Such information will not identify you personally as it is merely statistical data about our visitors and their use of our website. This statistical data is completely anonymous and does not identify any personal details whatsoever.

All computers have the ability to decline cookies. You can configure your web browser to refuse cookies, or to be informed if a cookie is set. You can find out how to do this by clicking “help” on your browser menu.

By using our website, you agree that we can place these types of cookies on your device.

For a quote or any general questions and enquiries please get in touch with our team